5 Key Ways to Update Your Customers & Employees and Stay In Touch
Are your offices open? Have your hours changed? Is there a new way you want your customers or employees to reach your business? Even if you’re conducting business as usual, it’s important to get that message out in all the essential places.
- Update Your Google My Business Profile
If your offices are or will be closing or have temporary hours, it’s likely the first place your customers will look is Google, where your business profile and information is listed front and center. Make sure to update your Google My Business profile with changes to business hours and add a post to update customers on any changes or preferred ways to get in touch.
- Update Your Website & Double-Check All Contact Information
As more people are working from home they are spending more time on their computers. Now is the time to ensure your website is performing at its best, all contact information is up to date, and forms are notifying the correct individuals. Your website should be fast and allow for the user to find what they are looking for quickly, whether on a laptop or mobile device. For urgent updates to your business, consider implementing a modern pop-up notification or modal window.
- Update Your Social Media Profiles & Keep Engaging Customers
Using social networking is an excellent way to keep your customers and employees up-to-date on the latest information you need them to know. Encourage them to follow your profiles and check them often. Provide them with valuable information and engaging content applicable to your business.
- Send Segmented Emails with Information Relevant to Each List
If your company uses more internal communications, consider reaching your customers through email campaigns. Reporting is also available so you’re able to see who opened your email and who unsubscribed from your correspondence.
- Schedule Virtual Meetings & Webinars
Zoom, GoToMeeting and other Software as a Service (SaaS) providers offer free options to meet virtually. More and more businesses have adopted these tactics, and they will continue to grow in importance as we conduct more business remotely.
If you need help with any of your digital communication, we’re here to offer guidance and support. Reach out at firstname.lastname@example.org or call us at 301-725-8000.
Free Posters for the Workplace – Share Facts & Safety Tips with Your Team
To help you share the facts and safety tips with your employees, we’re printing free 11 x 17” posters with helpful facts and safety tips from the CDC (Department of Health and Human Services Center for Disease Control).
To have 10 free posters delivered to your office*, send your request to email@example.com or call us at 301-725-8000. Please include your address and UPS or FedEx shipping number.
*Millennium will provide (10) 11 x 17” posters (2 copies of 5 unique designs from the CDC) on 100# Cover Stock. Shipping not included – please provide a shipping account number. Offer valid through May 1, 2020. Additional sizes, quantities, and printing options are available as added options as well.
Keep Your Work-from-Home Teams Motivated and Connected
Will your team be working from home? Make sure you keep them motivated and connected during this challenging environment. Consider sending your team members a token of appreciation or some tools to help with working remotely:
- Food gifts, stuffed animals, and stress relievers to keep spirits bright and remind them they’re part of a caring team
- Planners to keep organized while out of the office and help with scheduling of remote meetings
- Water bottles to help stay hydrated
- Webcam covers to help ensure workplace privacy protocols are followed
To help provide your team what they need at their homes or remote offices, we’re waiving all drop shipping fees for orders over $3,500 from select factories, for up to 100 locations*, through May 1, 2020. Please contact firstname.lastname@example.org or call us at 301-725-8000 for more information or more ideas.
**For any new order of $3,500 or more, placed between March 12, 2020 and May 1, 2020, we will waive drop ship fees of $10.00 [USD] and $11.00 [CAD] per location for up to 100 locations from select partner factories.
Above all, stay safe and remind your team that we’re in this together!
– Team Millennium